Privacy Policy

1. Controller

Zackplan GmbH
Lessinggasse 23/6, 1020 Vienna, Austria
Email: office@zackplan.com
Truuflow is a brand of Zackplan GmbH.

2. Data collection and processing

When you visit this website, technical access data (IP address, browser type, operating system, date and time of access) is automatically collected by the hosting provider. This data is used solely to ensure technical operation and is not combined with other data.

If you contact us via the contact form or by email, we process your details (name, email address, message content) solely to handle your enquiry. Data is not passed on to third parties.

3. Legal basis

Processing is based on Art. 6(1)(b) GDPR (contract performance / pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in proper website operation).

4. Hosting

This website is hosted on servers within the European Union. No data is transferred outside the EU.

5. Cookies

This website does not use tracking cookies and does not set any marketing or analytics cookies. Technically necessary session cookies may be set by your browser.

6. Retention periods

Contact enquiries are deleted after final processing, unless statutory retention obligations apply. Technical access data is deleted after 30 days at the latest.

7. Your rights

You have the right at any time to:

• Access your stored data (Art. 15 GDPR)
• Rectification of inaccurate data (Art. 16 GDPR)
• Erasure of your data (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)

Please direct requests to: office@zackplan.com

You also have the right to lodge a complaint with the Austrian Data Protection Authority (dsb.gv.at).